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Thom Marshall
January Mc Phail
Marshall Motors
Location:
11450 Sprowles St
Dallas, TX 75229
(214) 902-0952
Type of Shop: General Repair
Size of Shop: 11 bays
Number of Techs: 4
Years in Business: 27
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Results from the Management Success! Seminar
Before doing the Management Success Seminar, life was miserable. My techs were running the show and running me. We were losing money hand over fist, and I was $100,000 in debt. I could not imagine being any lower. The Friday before the seminar I had already decided to close the doors. I came into my partner's office and said this is it! I'm slamming the doors on this place. I've had all I can stand and I can't stands no more! I was livid! The thing that yanked my chain was that every other call was a bill collector!
Then my business partner asked if I would go to the Management Success seminar on fixing your business. I thought she was nuts! I had seen the flyers and thought the flyers were just another sales gimmick. She told me she had already paid for the seminar! Then she said she was going with or with out me!
Needless to say, with head in hand I went to the seminar. The more the instructor spoke, the more January (my partner/sister) and I felt that the instructor was talking about our shop, and all the crazy things that were taking place. I spent two days in a class just in shock that someone could have that much insight into my shop and the problems that we had. I guess the one thing I did know was that we were not alone with our shop problems.
Then we cleaned up the shop, and organized it. That got us going enough to get more cars in which meant more money in. Now we've moved into a new building and we've been using all the tools we can.
Hooking up with Management Success has changed everything. Now I know how to work on my business not in my business.
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